Introduction
CSCopilot is an AI Customer Success Copilot designed for B2B SaaS teams. It extracts feedback and requests across channels to drive product improvements, boost retention, and turn customer voices into actionable insights. It captures and organizes customer feedback, feature requests, revenue opportunities, and follow-ups from meetings, ensuring nothing falls through the cracks. CSCopilot automates pre- and post-call busy work, providing instant context and talking points before calls and auto-generated summaries and action items after each meeting.