Introduction
ChainFuse is a Voice-of-the-Customer platform that leverages AI to analyze unstructured conversational data. It uncovers valuable insights from your community's public data sources, focusing on identifying business opportunities, improving customer success, and more. ChainFuse unifies siloed customer data and connects Discord, Slack, Twitter, and more into a single CX source of truth. It analyzes data via multi-model AI, providing 5-Dimensional Sentiment analysis and recurring issue detection.